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Catalog Key:
Self-Paced Course
Element K Series: Client Facing Skills
- 31 Courses, 115 Topics
Basho Sales Training: Bargaining With Clients (Includes Simulation)
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Basho Sales Training: Closing a Sales Call (Includes Simulation)
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Basho Sales Training: Conducting a Sales Meeting (Includes Simulation)
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Basho Sales Training: Generating Interest Through Sales Calls (Includes Simulation)
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Basho Sales Training: Prospecting (Includes Simulation)
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Basics of Effective Selling (Second Edition) (Includes Simulation)
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Building Strong Customer Relationships (Second Edition) (Includes Simulation)
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Call Center ABCs 1: Call Center Functions (Includes Simulation)
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Call Center ABCs 2: Call Center Roles and Responsibilities (Includes Simulation)
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Call Center Operations 1: Call Center Essentials (Includes Simulation)
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Call Center Operations 2: Customer Rapport (Includes Simulation)
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Call Center Operations 3: Call Center Performance (Includes Simulation)
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Call Center Operations 4: Call Center Challenges (Includes Simulation)
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Closing the Sale (Includes Simulation)
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Customer Service: Customer Care (Includes Simulation)
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Customer Service: Customer Relationship Management (Includes Simulation)
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Customer Service: Increasing Sales via Service (Includes Simulation)
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Customer Service: Making a Difference With Customers (Includes Simulation)
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Customer Service: Positive Outcomes (Includes Simulation)
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Dealing with Challenging Customer Interactions: Establishing a Solid Customer
Relationship (Includes Simulation)
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Dealing with Challenging Customer Interactions: Overcoming Communication Issues
(Includes Simulation)
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Dealing with Challenging Customer Interactions: Resolving Challenging Situations
(Includes Simulation)
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Excellence in Technical Customer Service (Includes Simulation)
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Sales Cycle Basics (Includes Simulation)
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The Sales Process (Includes Simulation)
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Customer Service Via Phone and Email (Includes Simulation)
Mastering Cold Calls (Second Edition)
Telephone Sales Skills (Second Edition)
Negotiating for the Sales Professional (Second Edition)
Communication Techniques (Second Edition)
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